Privacy Policy

Rat Labs LLC (“Rat Labs,” “we,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit ratlabs.io or engage our digital product engineering services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal data: Information you voluntarily provide when contacting us or engaging our services — for example your name, email address, company, and the content of your message.
• Usage data: Information our infrastructure or analytics may collect when you access the site, such as IP address, browser type, device type, approximate location, referring URL, access times, and pages viewed.
• Project data: Materials you share in the course of an engagement (repositories, designs, credentials, business context), handled under the terms of that engagement and this policy.

Use of Your Information

We may use information collected about you to:

• Provide, operate, and maintain our website and services
• Respond to inquiries and communicate about projects, proposals, and service-related matters
• Understand how the website is used and improve it
• Protect against fraud, abuse, and security incidents
• Comply with legal obligations

Disclosure of Your Information

We may share information we have collected in limited situations:

• By law or to protect rights: When we believe disclosure is necessary to respond to legal process, investigate potential violations of our policies, or protect the rights, property, and safety of Rat Labs, clients, or others.
• Business transfers: In connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business.
• Service providers: With vendors that perform services for us (for example hosting, email, or analytics), bound to use the data only to provide those services.

We do not sell your personal information. Client project materials are not used to train public models or marketed to third parties.

Security of Your Information

We use administrative, technical, and organizational measures appropriate to the nature of the data we handle. No method of transmission or storage is perfectly secure; we work to reduce risk and respond promptly when issues arise.

Data Retention

We retain personal information only as long as needed for the purposes described in this policy, to fulfill engagements, resolve disputes, enforce agreements, or meet legal obligations. Contact and inquiry records are kept for a reasonable business period; project data follows the engagement agreement.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate personal information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your personal information
• The right to data portability

To exercise these rights, contact us using the details below. We may need to verify your request before acting on it.

International Visitors

Rat Labs operates primarily from Spain and the United States. If you access the site from another country, your information may be processed in jurisdictions with different data-protection rules than your own.

Third-Party Links

Our site may link to products we build or other external sites (for example Llenguapp, Jinnify, or EarlyProof). Those sites have their own privacy practices; this policy applies only to ratlabs.io and our direct services.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the date above. Continued use of the site after changes means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact: